Asset Levels of Service: Buildings

As part of the international standards for infrastructure asset management, the City needs to understand community’s requirements for levels of service provided by its assets.

In the Corporate Business Plan 2017-2021 the asset management team have been assigned the action to “Undertake community engagement processes to establish appropriate levels of services for all asset management plans”. This action, also identified in the Asset Management Strategy 2017-2021, identified that consultation would be undertaken for the asset class of buildings across 2018/2019

Engagement Activities & Promotion
An online community survey and project page was launched on the City’s engagement portal on 20 February 2019 and closed on 12 April 2019. The survey was promoted on the City's social media platforms and had a print advertisement in the Echo Newspaper. Hard copies of the survey were also distributed to all City locations including the libraries, Zig Zag Cultural Centre (toilets) and Hartfield Park Recreation Centre. A total of 19 submissions were received.

In addition to the community survey, an internal staff survey was also distributed. A total of 54 submissions for the staff survey were received. Insufficient responses were received to provide a statistically valid measure of service for the City to use. The results were therefore used only as a guide towards community preference in the Buildings Asset Management Plan.

Outcome
At the 24 September 2019 Ordinary Council Meeting, Council resolved to endorse the City's Buildings Asset Management Plan 2019.