5 December 2017
We encourage all forms feedback. We are continuously aiming to improve our services and value feedback to highlight we are getting it right and where we need to improve.
Please give feedback via the following methods:
The City of Kalamunda respectfully acknowledge the Traditional Owners, the Whadjuk Noongar People as the Custodians of this land. We also pay respect to all Aboriginal community Elders, past, present and future who have and continue to reside in the area and have been an integral part of the history of this region.
Have questions or want to learn more about a project, contact us below:
| Phone | (08) 9257 9999 |
|---|---|
| enquiries@kalamunda.wa.gov.au | |
| Website | www.kalamunda.wa.gov.au/ |
This site is owned and operated by City of Kalamunda using software licensed from Social Pinpoint. For details on how City of Kalamunda collects and protects your personal information, refer to their Privacy Policy below. For details of how Social Pinpoint may access personal information, please refer to Social Pinpoint’s Privacy Policy.
Social Pinpoint may be contacted in relation to privacy policy issues by email at help@socialpinpoint.com.
Social Pinpoint hosts this site on behalf of City of Kalamunda.
Social Pinpoint takes the privacy of the participants using this site very seriously.
Our collection, use and disclosure of your personal information is regulated by the National Privacy Principles under the Privacy Act 1988, as amended from time to time and also by the relevant State legislation (depending on the State in which the client is located).
You can find more information about your privacy rights at the Privacy Commissioner's web site, http://www.privacy.gov.au.
Note: This Privacy Policy applies to the Social Pinpoint's behaviour and treatment of your information and should be read in conjunction with the City of Kalamunda Privacy Policy.
Who do I contact for more information?
The City of Kalamunda may be contacted in relation to privacy policy issues by email at enquiries@kaamunda.wa.gov.au or addressed to PO Box 42, Kalamunda WA 6926
We collect information from you when you register to use this site. This information may vary depending on the specific needs of City of Kalamunda, however, at a minimum is includes your:
Additional demographic information such as your age, sex, household income, suburb and interests may also be collected at this time.
We collect information that you put on the site after you have signed up including but not limited to:
Note that you can browse the site completely anonymously without signing up.
The principle reason for collecting this information is to help inform the creation of better policy. The information is therefore provided to City of Kalamunda for analysis and interpretation at their discretion.
The email address you provide for registering on the site may be used by either Social Pinpoint or City of Kalamunda to send you information and updates pertaining to the issues discussed on this site or any other site that we feel may be of interest to you.
Note: If at any time you would like to unsubscribe from receiving future emails, we include a simple unsubscribe link at the bottom of each email.
By monitoring the information you provide we are able to protect the integrity of the discussion from individuals and groups who may attempt to unduly influence the outcomes of the consultation process.
The principle use of this information by Social Pinpoint is to help us to improve this website and the software that underpins it. We are continually striving to improve the experience of our participants based on your feedback.
When you register for a user account you provide three types of information:
Publicly available information is limited to your screen name and any comments you leave under that name in the forums or other tools on the site.
Note: We strongly recommend use of an anonymous screen name.
Individual survey responses, voting patterns and quick poll responses will not immediately be made available publicly on the site, however, feedback (including overall results of polls and surveys, and in some instances, unidentifiable and randomly chosen quotes or comments from surveys) may be published in publicly available reports at the end of the consultation period.
Please also keep in mind, however, that under most local Freedom of Information laws formal submissions uploaded to this site can be made available for public viewing by City of Kalamunda at its own volition or at the request of a member of the public.
Information available to both City of Kalamunda and Social Pinpoint includes:
Information which is available only to Social Pinpoint is restricted to your IP address for site security purposes.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property or safety.
However, we may from time to time notify you about other sites we are managing when we feel they may of direct relevance and interest to you. Please note that you can easily unsubscribe from these notifications at any time.
Occasionally City of Kalamunda may include links to third party sites. These third parties have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
By using our website, you consent to this Privacy Policy.
The following Terms and Conditions govern the use of Engage Kalamunda (“the site”). The software platform is owned by Social Pinpoint Pty Ltd and operated by us, City of Kalamunda.
By accessing and using this site, you are choosing to accept and comply with the Terms presented throughout this agreement as well as the Privacy Policy and Moderation Policy. These Terms apply to all visitors and users of this site. Linked sites, affiliated services or third party content or software have their own Terms that you must comply with. If you disagree with any of the Terms presented in this agreement, you may discontinue using the site immediately.
If you are under 18 years old, please ensure that your parent or guardian understands and accepts these Terms and Conditions (including the Privacy Policy and Moderation Policy).
What are the conditions with a user’s account?
While using the site, you must not violate any applicable laws and regulations. It is our duty to protect the confidentiality of content you provide on our site in accordance with our Privacy Policy. When you create an account with us, you must always provide us with accurate information. Failure to provide accurate information violates the Terms, which may result in immediate termination of your account on our service. You are responsible for protecting your own password you use for this site and for any activities done under that password. Unauthorised use of your password or account must be immediately reported to us. In some cases, we or our agents may require access to your user accounts to respond to technical issues.
We are not responsible for the content on the site that has been provided by the users of the site. Any content posted by you is subject to the rules of our Moderation Policy. Your contribution to the site may be edited, removed or not published if we consider it inappropriate (refer to Moderation Policy). Contributors should also be aware that their posts may remain online indefinitely. Where practical, you may choose not to identify yourself, deal with us on an anonymous basis or use a pseudonym.
What do we require from our users?
You must understand and agree that, without limitation:
Can your account be suspended or terminated?
We may terminate or suspend access to your site and/or account immediately, without prior notice, including without limitation if you breach the Terms. We may immediately deactivate or delete your account and all the related files and information in your account. After your account has been terminated, the content you have posted may also remain indefinitely on the site.
If you want to terminate your own account, please send an email to enquiries@kalamunda.wa.gov.au
Governing Law
These Terms shall be governed in accordance with the laws of Western Australia, Australia, without regards to its conflict of law provisions.
Indemnification
City of Kalamunda, its subsidiaries, affiliates, officers, agents, licensors and other partners are not responsible for any loss, liability, claim, or demand, including legal fees, made by any third party due to or arising from a breach of this agreement and/or any breach of your representations and warranties set forth above.
What content do we own?
This website contains the copyrighted material, trademarks, patents, trade secrets and other proprietary information (“Intellectual Property”) of City of Kalamunda and its suppliers and licensors. City of Kalamunda owns and retains all proprietary rights in the intellectual property. All intellectual property in the content of this site including without limitation to text, software, source code, pages, documents and online graphics, photographs, sounds, audio, video and other interactive features are owned by or licensed to us.
Any original content that you submit or post on our site may be made available to the public and allows users to share your content (with the end user acknowledging your contribution) under the Creative Commons Attribution-ShareAlike 4.0 Australian License.
Except for Intellectual Property which is in the public domain or for which you have been given written permission, you may not copy, alter, transmit, sell, distribute any of the Intellectual Property on this site.
We are not responsible for your communications or dealings, including payment and delivery of goods or services, with a third party found via our website. Any loss or damage incurred from those communications or dealings are solely between the user and the third party.
Disclaimer and Warranties
Users must agree that you use of the site is at your own risk. We make no warranty that the site will meet your requirements or be uninterrupted or error-free. Any material that the user downloads through the site is done at their own risk and are responsible for any damages to their computer system or loss of data.
What happens if these Terms change?
We reserve the right, at our sole discretion, to modify or replace these Terms at any time without notice. The most recent version of the Terms can be seen on this page. By continuing to access or use our site after those revisions become effective, you agree and will comply to the revised terms. If you do not agree to the revised terms, please discontinue using our site.
Contact Us
If you have any questions about these Terms, please contact us at enquiries@kalamunda.wa.gov.au
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