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Consultation has concluded
Background
Verge maintenance is a contentious issue in the City, with little clarity on what the obligations are from both residents and the City. In most local government authorities (LGAs), verges are generally maintained by the property owner living adjacent to the verge.
The City undertook a formal review of Parks and Environmental Services in June 2019, with Council resolving to endorse the proposed service standards for verge management for the purposes of community consultation. The purpose of the community consultation was to seek community feedback on the current verge maintenance service (what can be improved and current satisfaction levels) and promote verge maintenance and encourage residents to consider maintaining their own verge.
Engagement Activities & Promotion
The survey was supported by an integrated marketing campaign, with the survey available on the City's online engagement platform and distributed City-wide via letterbox drop. The survey was promoted on the City's social media platfrom and had one ad placement in the Echo Newspaper.
The survey was popular with 625 submissions recieved. The key findings were that 89.6% maintain their own verge, with 40.7% dissatisfied with the standard of verges.
Outcome
Community feedback closed in October 2019 and is currently being analysed which will help determine the City's levels of service for verge maintenance in the 2020/21 season. A report will be prepared for Council's consideration at an upcoming council meeting by mid-2020.
Background
Verge maintenance is a contentious issue in the City, with little clarity on what the obligations are from both residents and the City. In most local government authorities (LGAs), verges are generally maintained by the property owner living adjacent to the verge.
The City undertook a formal review of Parks and Environmental Services in June 2019, with Council resolving to endorse the proposed service standards for verge management for the purposes of community consultation. The purpose of the community consultation was to seek community feedback on the current verge maintenance service (what can be improved and current satisfaction levels) and promote verge maintenance and encourage residents to consider maintaining their own verge.
Engagement Activities & Promotion
The survey was supported by an integrated marketing campaign, with the survey available on the City's online engagement platform and distributed City-wide via letterbox drop. The survey was promoted on the City's social media platfrom and had one ad placement in the Echo Newspaper.
The survey was popular with 625 submissions recieved. The key findings were that 89.6% maintain their own verge, with 40.7% dissatisfied with the standard of verges.
Outcome
Community feedback closed in October 2019 and is currently being analysed which will help determine the City's levels of service for verge maintenance in the 2020/21 season. A report will be prepared for Council's consideration at an upcoming council meeting by mid-2020.
Do you know of any verges in the City that could do with a little TLC? Drop a pin on the map below and include any suggestions for enhancement (planting, clearing etc).
